Refund Policy
Refunds will only be issued if goods received are either defective or incorrect, not for a change of mind.
For defective or incorrect goods received
Please inspect your order upon arrival and notify us immediately if there are any defects, damages, or incorrect items.
If something looks amiss, please send an email with photographic evidence to sales@myislandcreations.com.au
Refunds
Upon receiving your email and inspecting your photo, we'll notify you of its approval.
Refunds are processed within 10 business days to your original payment method.
Contact us if you haven't received your refund after 15 business days.
For defective or incorrect goods received
Please inspect your order upon arrival and notify us immediately if there are any defects, damages, or incorrect items.
If something looks amiss, please send an email with photographic evidence to sales@myislandcreations.com.au
Refunds
Upon receiving your email and inspecting your photo, we'll notify you of its approval.
Refunds are processed within 10 business days to your original payment method.
Contact us if you haven't received your refund after 15 business days.